TECHNICAL INTEGRITY & CLINICAL UPTIME

We never sell a device in a city we cannot service.

Aesthetic devices are serious capital investments. We protect your daily clinic revenue with certified engineers, genuine parts, and enforceable service SLAs.

01 — ZERO CANCELLED BOOKINGS

The Loaner Machine Guarantee

If an on-site hardware fault cannot be rectified within 24 hours in metro areas, Aethera provides a temporary loaner device of equivalent specification, ensuring your appointment book remains protected.

02 — AUTHENTIC REPAIRS

Direct Factory-Trained Field Engineers

Our engineers receive direct training from international device manufacturers. We carry genuine OEM calibration tools, optics, and certified replacement modules to restore factory precision.

03 — SCHEDULED PRECISION

Predictive & Preventive Maintenance

Bi-annual optical alignment checks, cooling loop flushing, and energy output calibration reports keep your devices compliant with rigorous international safety tolerances.

04 — RAPID METRO TURNAROUND

Local Spare Parts Warehousing

Eliminate weeks of customs delay for high-wear components (handpieces, flash lamps, RF tips). We maintain bonded stock in Delhi NCR, Mumbai, and Bengaluru.

Need urgent technical assistance?

Our technical support desk is available Monday through Saturday, 9:00 AM – 7:00 PM IST.

A service standard you can hold us to.

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